FAQ’s

Once my order ships, how long will delivery take?

In order to get your purchase to you in the quickest time possible, we use some of Australia’s largest freight providers such as Australia Post and Star Track. To estimate delivery times to your area, please refer to the table below.

Shipping Delivery Times by location*

Melbourne, Sydney, Adelaide  |  1-4 business days after dispatch

Brisbane, Canberra, Geelong, Newcastle  |   2-5 business days after dispatch

Perth, Hobart, Darwin  |   3-7 business days after dispatch

Non Metro – VIC, NSW, SA  |   3-7 business days after dispatch

Non Metro – WA, TAS, QLD  |  4-10 business days after dispatch

Far North WA, Far North QLD and NT  |  7-14 business days after dispatch

*Note: Delivery times are as provided by our carriers and are estimates only. Delays may occur during peak periods, and due to factors outside the carriers control.

Kava, the key ingredient in RelaxMax™ Kava, has been traditionally used in Western herbal medicine to help calm the nerves, create a general feeling of well-being, and induce a feeling of relaxation and contentment. Importantly, it has also shown to not interfere with or affect mental alertness and concentration.

The active compounds in RelaxMax™ Kava are known as kavalactones or kavapyrones. These substances work by reducing the amount of chemical activity in the brain and nervous system. Some kavalactones are known to slow the breakdown of the mood chemical, norepinephrine (also known as noradrenaline).

RelaxMax™ Kava naturally contains therapeutic compounds called kavalactones, which can help promote relaxation, a feeling of contentment, and reduced stress. After drinking RelaxMax™ Kava, the Kavalactones may also induce a temporary ‘tingling’ response on the lips and tongue. These effects will occur fairly quickly after taking RelaxMax™.

In the South Pacific, kava is mostly consumed for ceremonial and social purposes, generally at the end of the working day.
However, in our highly demanding modern lives ‘kava-time’ is anytime. Because RelaxMax™ Kava doesn’t sedate the mind, it can be taken whenever the situation requires calmness and clarity, for example, before a business meeting, giving a presentation, on a date, attending a party, going to an interview, boarding a plane or taking exams.
RelaxMax™ Kava is also useful before bedtime to promote a deep, restful sleep.

Delicious! The Pacific Islanders’ traditional methods of preparing and drinking kava highlights its ‘earthy’ flavour profile, and when consumed in this way, is an acquired taste. However, RelaxMax™ Kava’s delicious wild berry flavour masks the natural flavour notes of kava. We recommend blending the powder into a minimum of 125ml of cold water to make a pleasant drink.

Each 4g effervescent powder sachet contains:

  • Piper Methysticum (kava) concentrated extract, equivalent to dry rhizome (root) 5g (5000mg)
  • Standardised to Kavalactones 125mg

The type of kava used in RelaxMax™ is a concentrated herbal extract. The original plant has had all its incidental material removed, and the therapeutic substances are retained. The active component amounts are equivalent to those that were present in the original plant. The concentrated extract allows us to formulate RelaxMax™ with optimum levels of therapeutic substances to provide a favourable cost-to-benefit ratio.

In Australia, RelaxMax™ Kava is classed as a therapeutic good and is a listed Complementary Medicine on the ARTG. It is manufactured according to the principles & code of Good Manufacturing Practice (GMP). This standard of manufacturing is considered by many as ‘world’s best practice’ for this type of medicine.

As well as the active kava ingredient, the recommended daily dose of RelaxMax™ Kava contains sodium bicarbonate and citric acid to allow effervescence, resulting in 307mg of sodium. There is also lactose and 50mg (1%) of sucralose. There are only 5 calories in every sachet of RelaxMax™.

Sucralose is a non-nutritive sweetener. The majority of ingested sucralose is not broken down by the body, so it is non-caloric. Sucralose has been accepted as safe by several national and international food safety regulatory bodies, including the FDA, the Joint FAO/WHO Expert Committee Report on Food Additives, the European Union’s Scientific Committee on Food, and Food Standards Australia New Zealand. Results from over a hundred animal and clinical studies in the FDA approval process unanimously indicated a lack of risk associated with sucralose consumption. Sucralose has no effect on tooth decay and has less of an impact on blood glucose than sugar. Both of these health claims were validated in a 2011 review by the European Food Safety Authority.

Since the late 1980s, numerous studies have been conducted which clearly demonstrate that taking kava is unlikely to have any impact on reaction time or cognitive (intellectual) abilities. These trials measured subjects with memory-related tasks.

In another trial, subjects were involved in a word-recognition memory test. Those in the kava group responded with an increase in memory performance and accuracy compared to the control group who experienced a significant reduction in reaction time and lower levels of accuracy.

There are no specific restrictions on the duration of the use of RelaxMax™ Kava, however the TGA recommends it is not for prolonged use. According to the World Health Organisation’s Monographs on Selected Medicinal Plants, RelaxMax™ Kava should be used for a period of three months. Health care practitioners often recommend a four-week break before recommencing use. Do not exceed the recommended dosage.

RelaxMax™ Kava can be taken daily, at the recommended dosage, for a period of three months. After this time, health practitioners recommend a four-week break before recommencing use.

RelaxMax™ is only recommended for adults and is not for prolonged use. There is not enough scientific evidence to recommend the use of kava in children. Kava is not recommended for pregnant or breast-feeding women. The TGA enforces mandatory label warnings, which include that RelaxMax™ Kava may harm the liver. (See ‘How Safe is RelaxMax™ Kava?’) If symptoms persist, consult your healthcare professional.

There have been isolated instances and claims made about the effects of kava on the liver. As research has progressed into these cases, many regulatory authorities have had to re-evaluate their decisions. Most notably, the original source of these claims, the Swiss and German health officials, Interkantonale Kontrollstelle (IKS) and Bundesinstitut für Arzneimittel und Medizinprodukte (BfArM), have since overturned their ban on kava. Read the full article here:http://www.radionz.co.nz/international/programmes/datelinepacific/audio/2599447/german-court-overturns-kava-ban
Many experts are unsure about kava’s role in the reported cases and whether kava alone, or in combination with other drugs/herbs or pre-existing health problems, were responsible. Impurities and chemicals added to the kava products may have also contributed to the ill-effects.
The British Herbal Medicines Association (BHMA) and the World Health Organisation (WHO) commissioned studies to determine kava’s safety and develop purity standards for kava root extracts.
After reviewing the data, some countries (including Australia) have reinstated kava as an allowable ingredient, on the condition it is extracted using 100 per cent water (which is the case with RelaxMax™ Kava). This is consistent with the traditional method of preparing kava that has been in practice for thousands of years. A recent Australian study into water-soluble kava extract found the product was well-tolerated, causing no side-effects.
It is still recommended that people with current or previous liver problems, as well as those who drink alcohol excessively or take medication do not use RelaxMax™ Kava.
RelaxMax™ Kava should only be used by adults and not by pregnant or lactating women. It is not recommended for prolonged use and if symptoms persist, please consult your healthcare professional. Do not exceed the recommended dosage.